- Worldwide
- Africa
- Austria
- Belgium
- Bulgaria
- Czech Republic
- France
- Germany
- Iceland
- Italy
- Marché International
- Netherlands
Empowering People, Creating Local Impact
At Lagardère Travel Retail, putting people first is a choice meant to stimulate operational performance, service quality, skills development and long-term resilience. Within our PEPS strategy, our People pillar focuses on building an inclusive, engaging workplace where employees can grow and thrive, thanks to a large panel of tools and process to accompany them daily. In parallel, the Social pillar channels our global footprint into local positive impact through structured volunteering, donations, and partnerships that respond to community needs wherever we operate. Together, these two pillars turn our purpose into day‑to‑day actions.
Our approach takes clear targets, governance, and transparent reporting guide execution across countries and business lines.
People
We place people at the heart of our strategy and aim to be recognized as the most attractive employer in the Travel Retail industry, thanks to a people centric approach.
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We foster diversity and equal opportunities, promote employee engagement, and ensure security and well-being at work.
Our approach includes people development through global trainings and local actions, regular employee engagement surveys across all countries, and initiatives to support professional growth and inclusion. By creating an inclusive and stimulating work environment, we empower our teams to thrive and contribute to a sustainable future. We actively celebrate cultural diversity and encourage local initiatives that strengthen belonging and collaboration across our global network.
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Social
Supporting communities and leveraging our global network is essential to make a meaningful impact.
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Worldwide, we take actions through targeted donations, volunteering programs, and local initiatives that address local needs and foster long-term partnerships.
As we are strongly dedicated to local empowerment, our ambition is to reach 100% of countries running community initiatives, and we are progressively integrating new markets into this collective effort. We encourage employees to dedicate time and expertise through structured volunteering programs. Worldwide, countries are highly committed to support social projects, with a strong focus on health-related actions, including cancer awareness and prevention, alongside environmental restoration, or support to populations in need.
By working hand in hand with local organizations, we aim to create shared value and strengthen communities' impact of the regions where we operate.
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