Manifesto

We Care We Do is Lagardère Travel Retail’s program to select and promote a more responsible offering in our point of sales. Our ambition is to increase the share of responsible products, while continually raising the sustainability standards of the rest of our offer. The program is based on a rigorous and transparent selection methodology created with experts, fostering lasting, innovative collaborations to collectively advance toward a more conscious and sustainable travel retail industry.
 

• We engage in protecting the ENVIRONMENT & biodiversity. To do so, we evaluate the environmental impact of products, raw materials and formulation, as well as their processing, and packaging.​​
• We support  ETHICAL RELATIONSHIPS WITH PRODUCERS, fair trade & human welfare for a collective & social impact by working closely with responsible manufacturers which ensure transparency, fairness of relations and sharing of value in the supply chain.​​ 
• We take care of ANIMAL WELFARE, recognizing animals as sentient beings, we have a moral obligation to eliminate cruel practices and ensure their well-being, starting with cruelty-free and vegan certifications.  
• We promote SAFETY AND NUTRITION, working hand in hand with committed suppliers and recognized organizations to offer a wider selection of organic & natural products. We promote ingredients beneficial for the health of users and which contribute to a healthy, diversified and balanced diet as well as harmlessness of all products sold. 

• EcoVadis assessescompanies on sustainabilityacross four areas:Environment, Labor & HumanRights, Ethics, andSustainable Procurement.Companies meeting a certainscore receive a badge ormedal showing their level ofcommitment. Platinum is thehighest rating, awarded to thetop 1% of companies.​
   
• B Corp is a global certification for companiesthat meet high standards of social andenvironmental performance, accountability,and transparency. It evaluates the entirebusiness, not just a product, across areas likegovernance, workers, community, andenvironment. Certified companies commit tobalancing profit with purpose and creating apositive impact. The certification is verified bythe nonprofit B Lab and requires regularreassessment. It signals to customers that thebrand is genuinely committed to sustainabilityand ethical practices.
   
• To join the responsible offer selection,companies without B Corp certification orEcoVadis Badge/medal must fill inpositively our own ESG questionnaire.​This questionnaire assess our partners onthe four areas of responsibilities of theprogram: Environment, Ethicalrelationships with producers, Animalwelfare and Safety/Nutrition. Thequestionnaire address the keyenvironmental and social stakes of eachproduct categories.