- Worldwide
- Africa
- Austria
- Belgium
- Bulgaria
- Czech Republic
- France
- Germany
- Iceland
- Italy
- Marché International
- Netherlands
Manifesto
A tailored program to promote a more responsible offer worldwide
We Care We Do is Lagardère Travel Retail’s program to select and promote a more responsible offering in our point of sales. Our ambition is to increase the share of responsible products, while continually raising the sustainability standards of the rest of our offer. The program is based on a rigorous and transparent selection methodology created with experts, fostering lasting, innovative collaborations to collectively advance toward a more conscious and sustainable travel retail industry.
WE CARE FOR THE PLANET
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We engage in protecting the ENVIRONMENT & biodiversity. To do so, we evaluate the environmental impact of products, raw materials and formulation, as well as their processing, and packaging.
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WE CARE FOR PEOPLE
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We support ETHICAL RELATIONSHIPS WITH PRODUCERS, fair trade & human welfare for a collective & social impact by working closely with responsible manufacturers which ensure transparency, fairness of relations and sharing of value in the supply chain.
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WE CARE FOR ANIMALS
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We take care of ANIMAL WELFARE, recognizing animals as sentient beings, we have a moral obligation to eliminate cruel practices and ensure their well-being, starting with cruelty-free and vegan certifications.
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WE CARE FOR YOU
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We promote SAFETY AND NUTRITION, working hand in hand with committed suppliers and recognized organizations to offer a wider selection of organic & natural products. We promote ingredients beneficial for the health of users and which contribute to a healthy, diversified and balanced diet as well as harmlessness of all products sold.
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For a product to be part of the responsible offer selection, there are two steps
- EcoVadis assesses companies on sustainability across four areas: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. Companies meeting a certain score receive a badge or medal showing their level of commitment. Platinum is the highest rating, awarded to the top 1% of companies.
- B Corp is a global certification for companies that meet high standards of social and environmental performance, accountability,and transparency. It evaluates the entire business, not just a product, across areas like governance, workers, community, and environment. Certified companies commit to balancing profit with purpose and creating a positive impact. The certification is verified by the non profit B Lab and requires regular reassessment. It signals to customers that the brand is genuinely committed to sustainability and ethical practices.
- To join the responsible offer selection, companies without B Corp certification or EcoVadis Badge/medal must fill in positively our own ESG questionnaire. This questionnaire assess our partners on the four areas of responsibilities of the program: Environment, Ethical relationships with producers, Animal welfare and Safety/Nutrition. The questionnaire address the key environmental and social stakes of each product categories.
Click on "+" ro know more about our selection criteria per product category
In-store communication
Responsible product selections will be prominently highlighted in-store, with their sustainability benefits clearly identified through easily recognizable communication.
Specific product top of labels, point of sales displays, dedicated space will guide shoppers in their choices.
N.B.: subject to Brand approval, some products identified as responsible in our assortment may not be highlighted in-store because of brand opposition.